How to delete your Guarantee App account
We respect your right to control your personal data. You can easily delete your Guarantee App account and all associated data directly from within the app. This page provides information about what happens when you delete your account.
When you request account deletion, the following information will be permanently removed:
Your name, email address, phone number, and age verification data
All your tobacco cessation progress, activities completed, and milestones
Audio/video session history, app interaction logs, and preferences
Login information and authentication data associated with your account
Once your account is deleted, all your data will be permanently removed from our systems and cannot be recovered. Please ensure you have backed up any information you wish to keep before requesting deletion.
Follow these simple steps to delete your account directly from the Guarantee App:
Launch the Guarantee App on your mobile device (iOS or Android).
Navigate to the Settings menu from your profile or main menu.
Tap on Account or Account Settings option.
Find and tap "Delete Account" button. Confirm your decision when prompted. Your account and all data will be permanently deleted immediately.
If you're having trouble deleting your account from the app, contact our support team:
happyhumans2025@gmail.comWe typically respond within 24-48 hours
When you delete your account from within the Guarantee App, the deletion happens immediately. Your account and all data are permanently removed from our systems.
No, account deletion is permanent and cannot be reversed. All your data will be permanently removed from our systems and cannot be recovered. Please ensure you want to delete before confirming.
Refund policies depend on your subscription terms and when you delete your account. Please refer to our Terms & Conditions or contact support at happyhumans2025@gmail.com for specific refund inquiries.
Make sure you have the latest version of the Guarantee App installed. The delete option is located in Settings → Account → Delete Account. If you still can't find it, contact our support team at happyhumans2025@gmail.com for assistance.
We may retain certain information for legal, regulatory, or security purposes as required by law. However, this will be minimal and kept only for the required period.
Consider these alternatives to account deletion:
Take a break without losing your data. Contact us to discuss temporary deactivation options.
Adjust your privacy settings and data sharing preferences within the app.
Request a copy of your data before deletion. Contact support for data export.